We ensure your business will never miss a call. We will help you discover opportunities to improve customer experience, build brand loyalty and increase sales.
Toll-free telephone service has developed into a basic service in modern telecommunications around the world. In this service, the calling party does not need to pay for the call, but the called party or the third party pays.
Deliver exceptional customer service with Alpha PBX Call Center Solution. Make space for internal and external communication of your business. Alpha PBX call center solution is designed to help you easily manage even the heaviest incoming call traffic.
You'll utilize different virtual receptionists for your business. Several welcome, off-day data, uncommon day & uncommon offer data, a voice recording will be accessible for your business.
You may handle incoming calls on your Virtual phone number using the Advance Call Distribution (ACD) technology. It allows you to choose the order in which you want the calls distributed and routes the calls in the same order, making it easier for you to manage the large number of incoming calls.
Get a valuable tool that allows you to quickly handle organizational calls. Increase client loyalty through using auto call distribution to route calls to an office extension, Skype, or personal cellphone.
Get a useful tool that allows you to easily manage business calls. You can forward or shift your business calls to our cellphones or residential telephones if your expansion is occupied or inaccessible.
At this time, a full-time assistant is not required. You can arrange a consistent robotized voice for your brand and never miss a lead with the virtual assistant component.
With call transfer functions, offer the finest solution to all callers. A progress call can be simply transferred to other departments or agents. The customer will be happier.
With effective call directing, you can quickly multiply your profits. Users can configure routing patterns based on a variety of factors to ensure that each call is sent to the correct location.
Create a professional company identity. Users can use on-hold music as a lead opportunity by personalizing it to match the next campaign theme or brand.
With an automated call back system for your business, you can improve customer loyalty, client retention rates, and call handling skills.
Get a solution that connects any number to team members on the same phone call, anywhere, at any time. It's free to use internally.
Ensure that you never miss out on important information during a business conversation. All calls are automatically recorded and saved on a secure hard disk.