Frequently Asked Questions

What is a PBX Phone System?

PBX stands for Private Branch Exchange, which is a private telephone network used within a company. Users of this PBX share a number of outside lines capable of external calls – these calls from the public telephone network performed. PBX systems used to be reserved only for large companies, but over the years the prices in the installation and operational costs significantly reduced; which means any business can now invest in an office phone system.

What is a hosted PBX system?

A Hosted PBX is a private branch exchange (PBX) delivered as a hosted service. It’s also known as a Virtual PBX and the advantages companies that use it experience are the elimination of installation, operation and maintenance costs of their VoIP PBX as their VoIP service provider hosts their PBX for them.

How much do PBX systems cost from Alpha PBX?

This will depend on numerous factors, a number of channels, locations, numbering plans, resiliency options, etc. Alpha PBX experts can advise on the right configuration for your business.

Why does my company need PBX systems?

Using a PBX system allows you to have access to a ton of services that previous telephone companies would charge an arm and a leg for. You will have access to all types of tools that will allow your business to grow and be competitive. Your business will be able to pick exactly what service you want at what price.

Can I receive multiple incoming calls on the same phone number at the same time?

Yes, You can use our Alpha PBX service, which allows you to make incoming and outgoing calls to the same phone number at the same time.

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If you need help with selecting the right solution for your business, please call us at 09613-820202 within 9:00AM- 9:00PM or you can start a live chat. We are available 24/7 via live chat.